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Consumer Affairs Jurisdiction
Before filling out a consumer complaint form, make sure it is a topic handled by the Nassau County Department of Consumer Affairs. Problems with utilities including phones, banking, mortgages, and insurance are handled by the following agencies. You may contact them at the following addresses and phone numbers.
- Banking & Mortgages
New York State Banking Department
Division of Consumer Affairs
2 Rector Street
New York, NY 10006
Ph: 212-618-6445
Ph: 800-522-3330 - Insurance - Home, Health & Auto
New York State Department of Insurance
Consumer Services Bureau
25 Beaver Street 5th Floor
New York, NY 10004
Ph: 212-480-6400
Ph: 800-342-3736
- Plumbers & Electricians
The towns, cities, and villages in Nassau County license plumbers and electricians. Contact your local city, town, or village concerning problems in those fields. - Utilities - Phones, Water, Gas, Electric, Cable
New York State Public Service Commission
One Penn 8th Floor
New York NY 10004
Ph: 212-290-4312
Ph: 800-342-3377
The towns, cities, and villages in Nassau County license PLUMBERS and ELECTRICIANS. Contact your local city, town, or village concerning problems in those fields.
Please be advised that we do not handle complaints on businesses located outside of Nassau County. An example of this would be something purchased through the mail or internet from a company in another state.
If you live in Suffolk County or New York City and your complaint involves a business located outside of Nssau County we cannot handle your complaint.
We cannot handle your home improvement complaint if the house is not in Nassau County. Please contact the Consumer Affairs Office where the home is located.
Consumer Complaint FormConsumer Complaint Form
Contact Us
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John Capece
Commissioner
240 Old Country Rd
3rd Floor
Mineola, New York 11501
Directions
(516) 571-2600
Contact Form
Taxi & Limousine Division
(516) 571-2467Weights & Measures Division
(516) 571-3200Hours:
Front Desk: 9:00AM – 4:30PM
*Must be signed in by 4:15 P.M.*During the lunch hours of 12:00 P.M. to 2:00 P.M., there will be only one Front Desk staff member. Thank you for your patience.
ALERTS:
FINGERPRINTING- All new Home Improvement License applicants must be fingerprinted.
- All Current Home Himprovement License Holders must be fingerprinted for renewals.
- Fingerprinting is to be done at an Identogo location only, not a police department.
- We do not require fingerprinting receipts.
SMART SPRINKLERS
- The Smart Sprinkler Reimbursement Program is Open.
SECOND-HAND PRECIOUS METAL AND GEM DEALERS
- The Nassau County Department of Consumer Affairs is no longer issuing Second-Hand Precious Metal and Gem Dealers Licenses. Please check with your local municipality (Town, Village or City) to inquire about their Second-Hand Precious Metal and Gem Dealers Licenses.