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The Nassau County Office of Consumer Affairs is responsible for the licensing of home improvement contractors. If you have a complaint related to work done on your home, please download and mail a Consumer Complaint Form.
For more information on the licensing of home improvement contractors, or tips for the consumer, please visit the Licensing Division.
The Front Desk of Consumer Affairs will be closed from 12:30 pm to 2:30 pm on Wednesday, December 18, 2024 for Staff Development.
Department of Consumer Affairs
240 Old Country Rd
3rd Floor
Mineola, New York 11501
(516) 571-2600
Directions
Taxi & Limousine Division
(516) 571-2467
Weights & Measures Division
(516) 571-3200
Front Desk Hours: 9:00AM – 4:30PM
* Must be signed in by 4:15 P.M.
During the lunch hours of 12:00 P.M. to 2:00 P.M., there will be only one Front Desk representative available. Thank you for your patience.
*Smart Sprinkler System Reimbursement Program is Open
*See Consumer Resources for information on new NYS Credit Card Surcharge Law.
*EFFECTIVE JULY 1, 2024, ALL NEW HOME IMPROVEMENT LICENSE APPLICANTS MUST BE FINGERPRINTED FOLLOWING REVIEW AND APPROVAL OF THE APPLICATION.
*STARTING IN 2025, all current Home Improvement License Holders must be fingerprinted for RENEWALS.