Counsel to the Department of Consumer Affairs provides legal guidance to the Department regarding the interpretation and application of laws on all matters before the Department. These matters typically involve consumer complaints, issues and problems, business licensing and concerns, enforcement of consumer laws, and the issuance, settlement, and hearing of violations. Counsel assists in the overall administration of the Department and provides input and guidance for all Departmental policies and procedures. Counsel additionally serves as the legal liaison for the Department and is the designated FOIL Officer.
Legal
The Front Desk of Consumer Affairs will be closed from 12:30 pm to 2:30 pm on Wednesday, December 18, 2024 for Staff Development.
Department of Consumer Affairs
240 Old Country Rd
3rd Floor
Mineola, New York 11501
(516) 571-2600
Directions
Taxi & Limousine Division
(516) 571-2467
Weights & Measures Division
(516) 571-3200
Front Desk Hours: 9:00AM – 4:30PM
* Must be signed in by 4:15 P.M.
During the lunch hours of 12:00 P.M. to 2:00 P.M., there will be only one Front Desk representative available. Thank you for your patience.
*Smart Sprinkler System Reimbursement Program is Open
*See Consumer Resources for information on new NYS Credit Card Surcharge Law.
*EFFECTIVE JULY 1, 2024, ALL NEW HOME IMPROVEMENT LICENSE APPLICANTS MUST BE FINGERPRINTED FOLLOWING REVIEW AND APPROVAL OF THE APPLICATION.
*STARTING IN 2025, all current Home Improvement License Holders must be fingerprinted for RENEWALS.