Employee Assistance Program (EAP)

Program Defined

The Employee Assistance Program (EAP) provides short-term counseling, information on local resources & referrals to eligible Nassau County employees and their eligible family members.  The EAP is staffed by New York State licensed clinical social workers who are prepared to provide individual counseling with a variety of presenting problems including but not limited to: anxiety, conflict with adolescent children, financial stress, and grief. In the past, EAP has hosted workshop presentations on topics such as insomnia, grief and loss, job stress, etc. Our counseling is provided in person or via telehealth.

Appointment Information                                                                       

Sessions are by appointment only.  To schedule an appointment, call the EAP at (516) 571-7000.   (1-7000). Emergency intakes may be accommodated with an appointment within 24 hours.

Confidentiality

Services provided by the EAP are confidential and counselors adhere to state and federal regulations on confidentiality.

Cost of Services

Services provided by the EAP are free.  There is no copay and there is no chargeback to an individual’s insurance company.

Hours

Monday, Tuesday, Thursday and Friday 9:00am to 5:00pm and Wednesday 12:00pm to 8:00pm.

Location

The EAP is located on West Old Country Road in Hicksville and is accessible via bus and train.  If private and discreet space can be accommodated, employees may be seen at the building where they work.

Other Services

Employee Assistance Programs may be dispatched to a workplace/worksite because of the death of an employee or any other extraordinary event. The EAP provides debriefings and offers limited individual and small groups sessions process the loss or event.

For more information, contact the EAP at (516) 571-7000 (1-7000) or by email at nceap@nassaucountyny.gov

Nassau County Employee Assistance Program

256 West Old Country Road, Suite D
Hicksville, New York 11801
Phone: (516) 571-7000     Fax: (516) 571-7006