NASSAU COUNTY, NY – Nassau County Executive today sent PSEG Long Island leadership the following message demanding answers regarding correction of system failures and review of protocols.
I am deeply concerned by PSEG Long Island’s widespread communications failures during and in the aftermath of Tropical Storm Isaias. By all accounts, these failures extend to every portion of Nassau County, leaving many ratepayers in the dark, struggling to find answers.
At this time my efforts are squarely focused on making sure residents are getting reconnected to the power grid and receiving the vital information they need to make critical decisions regarding the health, safety and welfare of their families.
As a public utility company, I call upon the leadership team of PSEG to announce plans for a post recovery review of communications protocols and devise backup plans. A repeat of the same mistakes is simply unacceptable. These problems should have been corrected after Superstorm Sandy, not faced again with Isaias.
Please respond with PSEG Long Island’s plans to fix system failures and a timetable to implement these changes. In the height of a very active hurricane season, PSEG Long Island must not delay.