I would like to remind National Flood Insurance Program (NFIP) policyholders who filed a claim with FEMA as a result of Hurricane Sandy that they have until September 15th to register to have their files reviewed if they believe their claims were underpaid.
To be eligible for the review, policyholders must have experienced flood damage between October 27, 2012 and November 6, 2012 as a result of Hurricane Sandy. Policyholders can call the NFIP’s Hurricane Sandy claims center at 1-866-337-4262 to request a review. Alternately, policyholders can go online to www.fema.gov/hurricane-sandy-nfip-claims to download a form requesting a review. The downloaded form may be filled out and emailed to FEMA-sandyclaimsreview@fema.dhs.gov or faxed to 202-646-7970.
FEMA will request the policyholder’s claim file from their insurance company and forward it to the NFIP review office within two business days. Files will be assigned to a highly skilled, NFIP-certified adjuster who will serve as a caseworker for the insured. The entire process should take less than 90 days. Caseworkers will contact policyholders to guide them through the review process. Additionally, there are several nonprofit service providers ready to offer free advice and answer questions policyholders may have. A list of these advocacy groups can be found on the claims review website at www.fema.gov/sandyclaims.
Reminder: The deadline for requesting a FEMA review is
SEPTEMBER 15, 2015